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What action is taken before the Email Suspend Node proceeds in the ForgottenUsername journey?

Wait for user confirmation

Send a verification email

Pause until the user clicks a link in the emailed message

In the Forgotten Username journey, the Email Suspend Node is designed to halt the process until the user engages with a verification link that has been sent to their email. This step is critical in ensuring that the user is authenticated and that the request to retrieve their username is legitimate. By requiring the user to click the link, the system verifies their identity and confirms their control over the email account associated with their identity. This mechanism enhances security, preventing unauthorized attempts to access a username by ensuring that only the rightful owner can proceed with the request.

The other actions do play a role in various contexts, but they do not align with the specific requirement of the Email Suspend Node's functionality within this journey. Waiting for user confirmation and sending a verification email can happen, but they do not encompass the core action of ensuring the user clicks a link, which validates their intent and access. Completing the username reset cannot occur until the user has confirmed their identity through the email link, making the clicking of the link a necessary prerequisite in the overall process.

Complete the username reset

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